Cancellation/Refund

Cancellation requests for CHEST App™ subscriptions must be received in writing within 30 days of the subscription purchase date to receive the prorated refund, less a 10% cancellation fee. Refunds will not be given after the 30-day cancellation period expires.

Submit your cancellation request to the CHEST Help team at:
Phone: 224/521-9800 or 800/343-2227
E-mail: helpteam@chestnet.org

You may also fax your request to +1 224/521-9800 or contact us by mail at:

CHEST Help Team
American College of Chest Physicians
2595 Patriot Boulevard
Glenview, Illinois 60025

Terms and Conditions

Intellectual Property

The website, microsites, and applications (“Services”) and the content and material incorporated in or made available through the Services (the “Content”) are protected by intellectual property rights, including copyright rights, which are owned and controlled by the American College of Chest Physicians (“CHEST”) or the party credited as the Content provider. Users shall abide by all copyright notices and other restrictions contained in any material accessed through the Services. No Content from the Services may be copied, reproduced, republished, uploaded, downloaded, posted, transmitted, or distributed in any way, without prior written permission from the copyright holder (CHEST). The use of any such Content on any other website or networked computer environment is prohibited.

Account Sharing
Personal account information, including username and password details used to access Services are to remain strictly confidential. Users are individually responsible for the security of this information and must not permit any other person or entity its use. Violation of this may result in suspension or termination of Services.

Medical Disclaimer
The information provided through the Services should not be considered medical advice and is not intended to replace consultation with a qualified medical professional. As a matter of policy, the CHEST does not answer specific medical questions or refer people to a particular medical professional.

Privacy Policy
Please see the Privacy Policy page for more information.

Disclaimer of Warranties
The Services are provided on an “as is,” “as available” basis without warranties of any kind, express, implied, or statutory, including, but not limited to, those of TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE or NON-INFRINGEMENT, or any warranty arising from a course of dealing, usage, or trade practice. Although every attempt will be made to safeguard against Service disruptions and outages and to ensure Content accuracy, CHEST does not warrant that the Services will be uninterrupted, error free, free from unauthorized intrusion, or that the Services will meet any particular criteria of performance or quality; nor does CHEST make any warranty as to the results or information obtained from use of the Services, in general. No oral advice or written information provided through the Services or any third party shall create a warranty; nor shall users rely on any such information or advice. References in the Services to any specific commercial products, processes, or the use of any trade, firm, or corporation name is for the information and convenience of the public and does not constitute endorsement or recommendation by CHEST.

Disclaimer of Liability
Under no circumstances whatsoever, including negligence, and regardless of legal theory, shall CHEST, any of its officers, regents, executive committee members, members, related entities, employees, representatives, other agents, or anyone else involved in creating or maintaining the Services, be liable for any damages whatsoever (including, without limitation, DIRECT, INDIRECT, INCIDENTAL, SPECIAL or CONSEQUENTIAL DAMAGES, or LOST PROFITS) that result from any of the following: (i) use or inability to use the Services and/or any other websites that are linked to the Services, (ii) reliance on any methods, products, recommendations, instructions, ideas, or other information obtained from the Services and/or any other websites that are referenced or linked to the Services, or (iii) mistakes, omissions, interruptions, deletion of files, viruses, errors, defects, or any performance failure , communications failure, theft, destruction, or unauthorized access to the Services or contamination of your computer system or information. In states that do not allow some or all of the above limitations of liability, liability shall be limited to the greatest extent allowed by law. Content made available through the Services is the result of research and/or contribution by independent individuals or organizations. CHEST is not responsible for the accuracy or reliability of any data or conclusions reported in such content. The Services are intended for educational, research, and reference purposes only and should not be substituted for the advice of a qualified health-care professional.

Indemnification
Users indemnify and hold harmless CHEST and its respective officers, regents, executive committee members, members, related entities, employees, representatives, agents, and affiliates from and against any and all claims, demands, liabilities, costs or expenses, including reasonable attorneys’ fees, resulting from breach of any of the foregoing provisions, representations or warranties, and/or from placement or transmission of any content, and/or from any and all use of the Services.

User-Generated Content
The following provisions apply to user-generated content submitted to CHEST Publications in connection with the Services. By submitting content users agree to the following provisions, which may be amended:

  1. You are fully responsible for the content that you submit. Content that is defamatory, obscene, or abusive in nature; violates or infringes upon the proprietary, publicity, or privacy rights of any third party; or is otherwise inappropriate will not be submitted. You agree not to submit any personal information of another individual (including, without limitation, Protected Health Information). You agree to submit content for non-commercial purposes only. You will indemnify CHEST from all claims or demands made by any third party due to or arising out of the content you submit. You understand and agree that CHEST is not responsible for content submitted by third parties.
  2. The editors of CHEST Publications have the right to reject, edit, remove, or otherwise alter any content submitted for any reason. CHEST reserves the right to revoke a user’s privilege to submit content.
  3. By submitting content, you grant to CHEST a royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, sublicense, modify, publicly perform, display, translate, create derivative works from, and distribute that material, in whole or in part, and incorporate it into other CHEST publications and services, in any form, media, or technology now known or later developed. You authorize CHEST to publish your name and location (city, state and/or country) in connection with any use of your submission and in identifying yourself and location, you represent that you have done so accurately. Once your submission is posted, you will not have the right to have it removed or edited.
  4. You agree to post or submit only for non-commercial purposes.

Infringement
Persons who believe that any content appearing on the Services infringes their intellectual property rights are encouraged to contact us. We ask that the following information be sent in writing to the Intellectual Property Agent at the address listed below:

(a) name, address, telephone number, and e-mail address;
(b) a description of the work that is believed to have been infringed;
(c) a statement that the user has a good faith belief that the disputed use has not been authorized by the user, an agent acting on their behalf, or law;
(d) an electronic or physical signature or the electronic or physical signature of the person authorized to act on their behalf; and
(e) a statement made under penalty of perjury, that the information in the notice is accurate, that the requestor is the copyright owner or authorized to act on the copyright owner’s behalf.

Intellectual Property Agent
Vedder Price P.C.
c/o Michael Reed
222 N. LaSalle St.
Suite 2600
Chicago, IL 60601